Refund & Cancellation Policy

At Klimb with AI (operated by Smash Career Academy), we are committed to delivering exceptional value and service to every learner. We understand that circumstances may change, and we want to ensure you feel confident when enrolling in our programs.

Please read our refund policy carefully before making a purchase.

Self-Paced Course Purchases

Due to the instant accessibility of digital content upon purchase, all Self-Paced Course products come with a 24-hour refund window starting from the date and time of purchase.

Close Mentorship Program

If you enroll in the Close Mentorship Program at full price, you are eligible for a 24-hour refund policy from the time of purchase.

Please Note:
• Refunds are not applicable for any purchases made during discounted offers, limited-time campaigns, or special pricing events.
• Refunds are granted only if requested within 24 hours of full-price purchase.   

Refund Process

To request a refund, please email us at: 📧 team@klimbwithai.com 
Be sure to include:
• Your full name
• Email ID used for purchase
• Order confirmation or payment proof   

Processing Time

Once approved, refunds will be processed within 10-12 working days to your original payment method.

For any further questions or concerns, feel free to contact our team. We’re here to help you make the most of your learning journey.